Airport Advisor participate “International Airport Review Awards 2018”

We are pround to participate to the International Airport Review Awards 2018 for our mobile app Airport Advisor.

KOUIK Agency (which runs airport benchmarking) has created a mobile app (IOS and Android) called Airport Advisor.

The app is available in 14 languages.

For whom : for airports owners

Why : as  said in the last press release of IAR :” Almost a fifth of people would travel further to fly from a specific airport in order to get better service…”

How do we bring an answer to this?

With our mobile app Airport Advisor :
Passengers have the opportunity to mark, quote and discuss about 17 airports’ services in our app. They can post pictures, discuss in through the forum.

This create a valuable and specific Big Data for airports.

No need to be anymore on many social medias to find out about airport’s E-reputation.

The app works as a funnel.

To get these feedbacks, airports have to become member of our programm. We give a first pack of three services of their choice, on the 17 available. And each additive service is in supplement.
We deliver you CSV exports sorted by services (weekly, monthly…) as you wish.

By analysing these feedbacks airports will learn from their customers what they do like or want to see improved and even will ask for new services.

contact us at : contact@kouikagency.com  for more details

Our teaser 1/5 here :

visit the store IOS and Android and download the app to find out more about it.

 

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Latest security technology coming to Chinese airports

 

An aerial photo shows the construction site of Beijing’s new airport in southern Daxing district in Beijing. (China Daily/Yang Zhiyong)

Airports in China are planning to adopt technology

that can make it quicker for people to pass through airport security, according to Civil Aviation Administration.

Using a technology known as millimeter wave imaging, the security scanner can detect objects hidden under clothing, including nonmetallic objects, and can show their shape, size and position, the administration said.

The technology has been used in airports in the United States, Great Britain, the Netherlands, Australia and Japan.

The devices are harmless to people’s health, with an emission strength less than 1-thousandth the electromagnetic radiation of a mobile phone, and will allow security inspections to be safer and more efficient, it added.

The administration conducted several experiments in airports in Beijing, Shanghai and Qingdao, Shandong province to test the imaging devices in August.

In May, the administration conducted a second test in airports in Qingdao and Nanjing, Jiangsu province, to evaluate the efficiency of security inspections using the devices.

source : The Jakarta Post

 

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EASIER ACCESS TO FLIGHT INFORMATION

 

 Isavia’s new website has been launched 

You can now access information on flights and services at Keflavík Airport through Twitter and Facebook Messenger 

11 million visits to Isavia’s website on a yearly basis.

All passengers who pass through Keflavík Airport can now receive information on booked flights sent to them directly through Twitter and Facebook Messenger. These are among the services that are offered on Isavia’s new website and are of use to travellers embarking on long journeys this summer.
Björn Óli Hauksson, Managing Director of Isavia, launched the website during the Annual General Meeting of the company at the beginning of April. The website manages all information provision for Isavia airports. The latest methodology was used when constructing the website, and its organisation is based on the needs of users.
The websites of Isavia and Keflavík Airport were merged. There are thirteen airports for scheduled flights, each with a separate sub-site. The page is easily accessible from both computers and smart devices.

NEW WEBSITE – NEW SERVICE – More links to the tourism industry. – More detailed information on flights and interactive options.
With the new service from the Irish company www.BizTweet.aero, artificial intelligence is used to get information to users in the manner they choose. You can now access information on flights and services at Keflavík Airport through Twitter or Facebook Messenger. Most major airports in the world have begun to take advantage of this technology, including the international airports in Melbourne in Australia and Dubai as well as London City Airport.
Passengers can thus receive information about their flights in real-time by means of the communications media they select. Each step in their journey is specified until they land at their destination.
“Isavia wishes to provide passengers with easy access to the information that they need when they need it and in the manner they prefer,” says Björn Óli Hauksson, Managing Director of Isavia. “To do so, we want to use the latest and best technology. BizTweet has made this possible for us.”
Paul Brugger, the Managing Director of BizTweet, says that it is a distinct pleasure to provide Isavia with this service. “We’re delighted to provide Isavia with a fully integrated multi-lingual, data-driven artificial intelligent solution across Twitter and Facebook within 3 weeks. The service will provide their passengers with real-time operational updates and answer customer service queries at a simple click of a button. BizTweet’s innovative technology empowers airports with a unique opportunity to provide data-driven artificial intelligent messages, which reaches a whole new level of personalization. For Isavia passengers this means the communication is highly personalized and highly relevant.”
11 MILLION VISITS TO THE WEBSITE The websites of Isavia have been used extensively. Over the past year, 1.5 million users accounted for 4.8 million visits to the Keflavík Airport website, which means that each user visits the website an average of a little more

than three times a year. The were 4 million visits to the English version website during the year, while there were 7 million visits to the Icelandic version.
With increased services and easier access to information about Keflavík Airport, all the other airports in Iceland, arrivals and departures and the diverse range of services provided by Isavia, traffic on the company’s new website may be expected to increase.

Further information can be obtained from Guðjón Helgason, the Communications Director of Isavia, tel: +354 856-4540.

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Abu Dhabi International Airport launches new services

Abu Dhabi International Airport (AUH)

has launched a number of services that include transit visas on arrival, modern passenger processing systems, flight updates via social media, and Wi-Fi connectivity.

As part of the enhancements, a new transit visa counter has been set up in association with Abu Dhabi’s Department of Culture and Tourism, Etihad Airways and the General Directorate of Residence and Foreigners Affairs in Abu Dhabi.

Located at the Terminal 3 transit area at AUH, the visa counter provides transit and arriving passengers visas to Abu Dhabi within 30 minutes.

The service supports activation of the new four-day or 96-hour transit visa for all nationalities travelling through the airport.

Abu Dhabi Airports CEO Abdul Majeed Al Khoori said: “Abu Dhabi Airports prioritises passenger safety above all else. We have worked hard to add the element of utmost convenience to this, to ensure that all passengers passing through Abu Dhabi International Airport have a truly world-class experience.

“We are indebted to the support of all our stakeholders and partners in making this possible and for contributing to our collective success.”

The airport also launched an automated flight information service known as BizTweet, which will enable incoming and outgoing travellers to receive real-time flight updates on topics such as gate departure and arrival times to their Twitter and Facebook accounts.

In order to receive the updates from @auhflights, passengers need to register for flight updates through AUH’s website.

At the same time, the airport introduced a new service at the baggage wrapping facility that allows travellers’ to store their luggage at the departures level. Travellers’ can access a range of deals at Abu Dhabi duty-free.

AUH also incorporates the Smart Travel system, which was deployed in 2016 and has decreased airport processing time by up to 70%.

source : airport.technology

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Heathrow gets go-ahead to become world’s biggest airport

(CNN) — A century after it opened as a simple grass runway in a village west of London, Heathrow could be transformed into the world’s biggest airport following a controversial decision by British lawmakers.
Construction of a third runway — one which would extend over the country’s busiest freeway — was approved in a parliamentary vote that followed decades of debate over how to expand the UK’s capacity for air traffic.
Under the proposal, passenger capacity at Heathrow could jump from nearly 80 million passengers per year to 110 million by 2030, making it, by current statistics, the world’s biggest in terms of traffic.
As well as boosting Heathrow’s status as an aviation hub and making it easier for visitors to explore the UK, it’s hoped the move will counter any economic fallout from the country’s “Brexit” from the European Union.
But the strong resistance to Heathrow’s expansion is likely to continue beyond the vote.
Pressure groups have long claimed that increasing the airport’s size and bringing in more air traffic over a heavily populated area will adversely impact those living nearby and irreparably hurt the environment. Hundreds of homes would be destroyed to facilitate the expansion.
source : edition.cnn
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Air Travel is Changing with the Rise of Tech

Talking Your Way onto the Flight

Amazon developed a revolutionary technology where we can bark our questions to a speaker that responds to the name Alexa and answers all of your questions. Google and Apple have also been developing products in the voice command industry. This voice-enabled technology might now help you with airline reservations for travels. Some of the giants like Kayak and Expedia have already begun to enable screen-free searches that will be a valuable alternative to what used to be a clunky and frustrating web search comparison experience. With the voice command industry growing the ability to search and compare airlines, flights, and rates will only get easier, all without you lifting a finger.

Checking in is a Problem of the Past

Whether you choose to do it online through a kiosk or in person, most people have always thought that they had to check in with the airline before getting started. However, this simply isn’t true anymore. Airlines have now figured out a way that they can eliminate this obnoxious drill. Ed Bastian, the CEO from Delta Airlines said that after you have booked and paid for it, they know who are you. You don’t need to check in. The only prerequisite to making this happen is that you download the app from Delta. After you have done this the airline will automatically check you in 24 hours before the departure date and the boarding pass will show up on your mobile device. It’s more convenient than what it ever used to be. Passengers of Southwest Airlines also have this option as the “Early Bird” customer.

Speeding Things up Through Biometric Identification

Some airlines are beginning to implement and take full advantage of biometric technology including JetBlue, Delta and several others. This system will conduct a few scans like iris and fingerprints as a way of speeding up the security screening for the passengers. This starts with the people who have already gone through the TSA PreCheck status. Lufthansa and KLM have recently begun experimenting with facial biometric boarding procedures. They will scan the passengers’ faces as a way of speeding up the boarding time. Basically, the fliers interested will register at the airport by scanning their documents and scanning their face right at the kiosk. Once it’s their turn to board, they can stroll through a separate gate for self-service boarding hassle free.

Waiting Grows More Pleasant

Most people talk about how frustrated they feel at the airports with the long waiting lines. You can now use the Wayfinder beacons found around the airport terminal as a way of predicting how long you will have to wait and to help you to find your gate. You will also receive an estimate for the length of time that it takes to walk from the airport lounge over to your gate. Airports have also begun to offer some excellent distractions in the process and have introduced apps such as AtYourGate and Airport Sherpa. These companies will deliver food to the gate from a variety of different eateries on site. In fact, a number of hubs like Houston and Newark Airport have taken to installing iPads that will allow for you to order food.

In-Flight Wi-Fi is Only Getting Better

If you’ve ever used the wifi on a plane—or not used it because of technical problems—things could soon change for the better. The wifi available on airplanes will get much better similar to at-home speeds and bandwidth. Some of the insiders have talked about how 2018 will be the year for this new technology. They will however, charge for this kind of wi-fi, but reports say that it will be anywhere in the $10 to $30 range. It largely depends on how long the flight is. Some of the other in-flight internet providers have also been upping their game in this field. Delta is working with a company called Gogo to provide satellite-based wifi to passengers during all flights with speeds as high as 70 megabits per second. You can also expect free texting to take off.

Private Charters More Affordable

That’s right private travel is now more affordable than ever before. We’re seeing a variety of new technologies disrupt long-standing industries and they are beginning to do the same here. International travelers now have more choices than ever before with charter flight routes expanding. What’s great is the rise of new competition in the private airline field has helped to lower the prices to charter a private jet. Everyone has heard of Uber, similar companies have emerged to perform flight-sharing on charters to lower the cost per passenger to compete with commercial airlines.

Decreasing Flight Times

One of the latest technologies that could soon hit the market is what’s known as a supersonic jetliner. It will have the ability to fly nonstop from New York City to London in three hours and fifteen minutes. It can even fly from San Francisco to Tokyo in under six hours. Known as the XB-1, the aircraft will likely enter the commercial scene in the mid-2020s. In fact, 76 of these aircraft have already been pre-ordered. Boom has already received $51 million toward funding this aircraft, and it will have a lightweight and a composite design. In addition, this aircraft is luxurious like flying private more so than business class.

Think the above technology is cool? Just wait until cryptocurrencies and smart contracts enter the industry to eliminate overbooking, create easy transactions and flight transfers. Add in VR to see what your seat and plane looks like ahead of time and most if not all of your stressors would be handled. If you’re worried about losing your luggage, they already have trackers you can use on your bags to track its transit. Technology is on the way to make your travels easy, comfortable and a truly unique experience.

source : Irish Tech news

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Automated VALET parking

The VTT’s robot car Marilyn is taking automated parking

based on UWB positioning and parking commands given by the application of HERE. The parking place is given with tablet and then, the robot car parks itself fully automatically (also changing gear from forward to reverse mode). Data exchange between vehicles and tablet is done with using wireless communication channel and utilising Data Distribution Server (DDS).

VTT Technical Research Centre of Finland’s robot car Marilyn is parking autonomously – 100m away from its driver. The trial in Tampere uses the Internet of Things (IoT) and is expected to allow vehicles to park closer together without fear of collisions at airports and shopping centres.

Johan Scholliers, project manager at VTT, says the technology will also help reduce congestion in parking areas.

Marilyn utilises Here Technologies’ ultra-wideband (UWB)-based technology which allows it to be positioned indoors without satellite assistance. UWB is a radio technology that transmits data in short and low-power pulses over a wide frequency band.

The driver parks the car through an app that reserves a parking space. A parking guidance system confirms whether the space is free and detects potential problems using traffic cameras connected to an open IoT platform – which in turn transmits route information to the vehicle.

VTT’s trial is part of the Autopilot project’s investigation of the potential for IoT-automated driving. The initiative is funded by the European Commission and is also operational in Italy, the Netherlands, France, Spain and South Korea.

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