New self-driving wheelchairs being tested at Tokyo-Narita International Airport are capable of independently detecting and avoiding obstacles. The latest round of tests for self-driving wheelchairs have been completed at Tokyo-Narita […]
Dubai Airports has been honoured with awards for Tech Innovation of the Year and Airport of the Year at the 2019 Aviation Business Awards. The Tech Innovation award was accepted […]
There are a multitude of airport and travel apps but we have taken the initiative to develop one that provides a truly personal experience. The full solution includes: Beacon Services […]
Baggage // Sep 2019 All Nippon Airways (ANA) has become the first airline to utilise the newly introduced automated self-service baggage drop system at Narita Airport. The first 10 Series […]
Ismail Sebugwaawo /Abu Dhabi Filed on September 16, 2019 | Last updated on September 16, 2019 at 08.14 pm The wheelchair is the first for any airline and airport in […]
Customer success means business success CEW Europe 2019, the premier customer success conference series comes to Birmingham on 12th Nov and we are pleased to announce CEW 2019 B2B will […]
Two consumer apps for pre-ordering services at airports getting attention in the loyalty and e-commerce space Aug 02 2019 by Bill Becken Perhaps it’s inevitable. As the airport passenger experience […]
29 Jul 2019 by Mark Caswell Star Alliance has announced plans to develop a biometric data-based identification platform “that will significantly improve the travel experience for frequent flyer programme customers […]
Event brings the aviation world together to explore best practice in customer experience Montreal, 18 July 2019 – Airports Council International (ACI) World has today announced the headliners and programme […]
