By Dan Symonds on April 3, 2019 Passenger Experience Airports Council International (ACI) World has today (April 3) launched two new unique programs designed to help airports promote service excellence […]
FTE in London: 17 innovations that can improve the passenger experience in the airport terminal In our efforts to find innovation in every corner of the air transport industry, Future […]
Mobile technology will bring far better baggage handling. This is a crucial focus for the air transport industry as passenger numbers grow, says the SITA 2019 Passenger IT Insights report. […]
(Unsplash) Technology for travelers is shaping expectations and changing the way people travel. Mobile apps like AtYourGate and App in the Air are coming on the market in response to […]
To commemorate the landmark opening of the new Istanbul Airport mega-hub, which opened on 29 October 2018, Future Travel Experience is taking its Europe and Ancillary shows to Istanbul, rebranding […]
The mobile app that offer airports owners a feedback about their services.. Try it This app is collecting passenger experience at airports Airports have to become member of the programm […]
Location: Manchester 26 March 2019 SITA’s self-service and baggage technology will provide a boost to airports’ capacity. As part of its focus on delivering a faster, more satisfying customer experience, […]
Measuring customer experience, expectations and loyalty: What questions should you ask If you ask the wrong questions, you won’t get the information you require to make the right decisions and […]
Here’s how food retail has reached a definition beyond just the service and the food Gaurav Dewan Contributor COO and Business Head, Travel Food Services The word innovation, by definition, […]
