Albert Heijn has opened its digital store at Schiphol airport to allow visitors to test its check-out free shopping concept for two months. The autonomous store is open to all […]

Welcome to this special edition video of Beijing Daxing Airport ! To all my subscribers a warm welcome back 🙂 2019 – the 70th anniversary of Communist China; 40 years […]

With passenger traffic expected to double by 2037, it will be increasingly difficult for the air transportation community to handle traffic in a way that is satisfactory for travelers. Expanding […]

We spoke to Annet Steenbergen, Chair of the IATA Facilitation Working Group about creating a truly seamless passenger flow by facilitating trust. According to IATA, in order to reduce repetitive […]

This is the 2nd in a series of articles about the state of Customer Experience and Customer Service today. Here was my first one. I recently flew to the US […]

Have you heard of Airport Advisor mobile app? This app offers in 14 languages passengers to express their experience at airports. From parking to boarding Free for the users, airports […]

New self-driving wheelchairs being tested at Tokyo-Narita International Airport are capable of independently detecting and avoiding obstacles. The latest round of tests for self-driving wheelchairs have been completed at Tokyo-Narita […]

Dubai Airports has been honoured with awards for Tech Innovation of the Year and Airport of the Year at the 2019 Aviation Business Awards. The Tech Innovation award was accepted […]

There are a multitude of airport and travel apps but we have taken the initiative to develop one that provides a truly personal experience. The full solution includes: Beacon Services […]