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Month: December 2017

Deep learning can teach us new ways to generate revenue for airlines

30 December 201722 July 2022 Karima Kouidri

One of the areas where we are trying to help airlines improve their business is focused on Deep Reinforcement Learning (RL) applied to revenue management. Amadeus recently presented a research […]

 Airport  Airlines, Airports, passenger services  Leave a comment

Nuevo Aeropuerto Internacional de la Ciudad de Mexico

28 December 2017 Karima Kouidri

For Mexico City’s New International Airport (Nuevo Aeropuerto Internacional de la Ciudad de Mexico – NAICM), Foster + Partners and FR-EE had one core goal in mind: Put people first. […]

 Architecture  Airport, architecture, mexico  Leave a comment

MAG enhance customer experience at its airports

27 December 201722 October 2022 Karima Kouidri

MAG launches technology division to enhance customer experience at its airports MAG, the UK’s largest airport group, has launched its own technology and e-commerce business to respond to technology-driven changes […]

 Passenger services  Airport, manchester, passenger services  Leave a comment

Gatwick launches its first passenger app with personalised user experience

27 December 2017 Karima Kouidri

Gatwick airport is launching a new passenger-facing app, one of the several digital innovations that e-retailers can use to their advantage to target the airport’s travellers. The free app would […]

 Chatbot  Airport, Chatbot, Gatwick  Leave a comment

How Biometrics, Bots & Apps Improve Passenger Experience

26 December 2017 Karima Kouidri

As we look to the future, passenger numbers as well as expectations are increasing every year – they are projected to double to nearly eight billion by 2036. Technology plays […]

 Passenger services  Airport, biometrics, passenger services  Leave a comment

Schiphol wayfinding in ios 11.1.x

23 December 2017 Karima Kouidri

Schiphol wayfinding in ios 11.1.x, all made possible through the wayfinding API from Schiphol airport. Interested? Come and explore our other API’s at developer.schiphol.nl

 Indoor positioning  Airport, passenger services, wayfinding  Leave a comment

Tallinn Airport among ten best in the world

23 December 20172 January 2022 Karima Kouidri

According to the airport guide, Sleeping in Airports, Lennart Meri Tallinn Airport (TLL) is the third best airport in Europe and the ninth best in the world, based on the […]

 Airport  Airport, passenger services, Tallinn  Leave a comment

İstanbul New Airport – The Place Where Dreams Come True

22 December 2017 Karima Kouidri

Everything you have been wondering about İstanbul New Airport, which will open its gates in 2018, is in the video! Now keep your desks straight and your screens on for […]

 Architecture  Airport, architecture, Istanbul  Leave a comment

Haneda Robotics Lab

20 December 201722 July 2022 Karima Kouidri

Haneda Robotics Lab selects seven robots for trials at HND The seven robots will be trialled at Haneda Airport in 2018, starting from 9 January.  Japan Airport Terminal Co. has […]

 Robot  Airport, Haneda, robot  Leave a comment

Hitachi Takes Airport Robot Artificial Intelligence to the Next Level

19 December 201722 July 2022 Karima Kouidri

Hitachi’s customer service robot EMIEW3 can switch languages based on what it hears. Image via Hitachi APEX Insight: With the ability to interface with both passengers and the airport itself, […]

 Robot  Airport, Hitachi, robot  Leave a comment

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