How IATA World Passenger Symposium topics will affect travelers

31 October 2016 Karima Kouidri

When the sixth IATA World Passenger Symposium concluded last week in Dubai, an observer might be forgiven for wondering just how much of the event was really about passengers. Over three days […]

New Technology At Detroit Metro Airport

31 October 201631 October 2016 Karima Kouidri

New Technology At Detroit Metro Airport Allows Travelers To Move Through Security Lines In A Flash Metro Detroit Airport now has a new way to allow people to move seamlessly through […]

Parking Technology

29 October 2016 Karima Kouidri

Manchester Airport launches social media channels in Mandarin

27 October 201622 October 2022 Karima Kouidri

Manchester Airport launches social media channels in Mandarin Manchester Airport has boosted its appeal to Chinese travellers by launching it presence on Weibo and WeChat, the Chinese equivalents of […]

Silicon Valley airport gets new robot customer service agents

27 October 201622 July 2022 Karima Kouidri

The #SJCRobots, the airport’s new customer service agents California’s Mineta San Jose International airport (SJC) concessionaires Hudson News Group, Pacific Gateway Concessions and HMSHost have pooled together $120,000 to fund a new robot customer services programme that […]

Trio of robots are Mineta San Jose Airport’s newest hire

26 October 201617 January 2017 Karima Kouidri

EMBED </>More News Videos For those who fly into the heart of tech country, the first thing they see could be decidedly high-tech. (KGO-TV) KGO ByJonathan Bloom Tuesday, October 25, […]

Delta’s new app lets you track your bag from airplane to airport

26 October 2016 Karima Kouidri

Earlier this year, Delta introduced new RFID luggages tags to let airports and passengers more accurately track and identify bags. Now, the airline has updated its app to take this feature one […]

Dubai to get android police force by 2017

23 October 201626 June 2018 Karima Kouidri

AMAZING VIDEO: Real-life Robocop: Dubai to get android police force by 2017 Real-life Robocop: Dubai to get android police force by 2017 Robot cops will soon patrol the streets of […]

Air transport’s digital store

22 October 201622 July 2022 Karima Kouidri

The Marketplace.aero ‘digital store’ is set to provide a wealth of air transport software and services capable of tackling industry inefficiencies, enhancing productivity and reducing costs. Why shouldn’t air transport […]

Webinar: Delivering CX excellence to win the battle for the 21st century customer

22 October 2016 Karima Kouidri

Aspects organizations need to consider while designing their customer experience stratégies to effectively meet the needs of ever-demanding customers, and provide engaging customer experiences. Bpm’online has invited Paul Greenberg, one […]