How IT systems can play a role in attracting airlines to airports

31 January 2018 Karima Kouidri

Technology may never be the defining reason for an airline choosing an airport. Route profitability will remain the key driving force. However, that is not to say that IT systems […]

Successful biometric e-gate

29 January 201829 June 2022 Karima Kouidri

Successful biometric e-gate demonstration at LAX blazes trail for commercial aviation Passengers entered a British Airways flight from LA to London Heathrow at Los Angeles International Airport (LAX) this week, […]

Iris and facial-recognition gates go live at Dubai Airport

29 January 201822 July 2022 Karima Kouidri

A fleet of state-of-the-art smart gates with facial and iris-recognition technology have gone into action at Dubai Airport (DBX). Princeton Identity announced the installation of 100 Access500e kiosks at the Middle […]

Digital identity for secure and seamless travel

29 January 20188 February 2021 Karima Kouidri

The Known Traveller: Unlocking the potential of digital identity for secure and seamless travel Is a Known Traveller Digital Identity the disruptive innovation the global travel security ecosystem needs? The […]

Six must-have capabilities to improve passenger experience

27 January 201822 July 2022 Karima Kouidri

How much do you really know about your passengers and their journey through your airport? Crowded terminals and runways, longer queues and wait times and more frustrated passengers who spend […]

A new travel experience is music to our ears

25 January 201822 July 2022 Karima Kouidri

IATA and ACI’s New Experience in Travel and Technologies (NEXTT) program has set its sights on ‘off-airport activities, advanced processing technology, and interactive decision-making’. One of the program’s stated goals […]

Narita Airport New Chatbot

24 January 2018 Karima Kouidri

The Westin Miyako Kyoto Japan’s first AI powered multilingual chatbot available at exclusive hotels and Narita Airport.

Intelligent airports

23 January 2018 Karima Kouidri

Providing stakeholder co-operation and collaboration Enterprises are shifting towards connected platforms, where people, processes and ‘things’ can connect and collaborate, airports included. The complicated community of stakeholders – airport operators, […]

Birmingham Airport Invests in Passenger Experience

23 January 201822 July 2022 Karima Kouidri

(Photo: Birmingham Airport) Birmingham Airport has started a multi-million-pound programme of development works to improve the passenger journey through the airport terminal. The works include redeveloping the security processing area […]

Geneva Airport’s innovation department reveals latest plans

20 January 201822 July 2022 Karima Kouidri

Chatbots, MVPs and startups – Geneva Airport’s innovation department reveals latest plans FTE Founder Daniel Coleman met with Geneva Airport’s Hamidul Huq, Innovation Project Manager, and Gilles Brentini, IT – Airport Innovation […]