Interactive robots greet travelers in S.A. Intl. Airport

New robots are set to help travelers decide where to shop, where to eat and how to get to know San Antonio.

After a long day of travel, there’s nothing better than receiving a warm welcome. Now that is guaranteed at the San Antonio International Airport.
“Erin” greets you with a smile, and says “enjoy your time at some of our great restaurants!”
She’s one of two interactive robots you’ll meet in the airport. Paul McManus designed her to be the ultimate service greeter for tired travelers.

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Interactive robots greet travelers in S.A. Intl. Airport
New robots are set to help travelers decide where to shop, where to eat and how to get to know San Antonio.

Author: Savannah Louie
Published: 5:20 PM CDT March 30, 2018
Updated: 6:25 PM CDT March 30, 2018
After a long day of travel, there’s nothing better than receiving a warm welcome. Now that is guaranteed at the San Antonio International Airport.
“Erin” greets you with a smile, and says “enjoy your time at some of our great restaurants!”
She’s one of two interactive robots you’ll meet in the airport. Paul McManus designed her to be the ultimate service greeter for tired travelers.

“It has where to shop and where to eat,” he said. “People can take selfies letting them know that they’re at the San Antonio airport having a good time.”
Erin is bilingual. She speaks English and Spanish. She can move around and is expected to cheer up the grumpiest travelers with a touch of her screen.
“San Antonio’s all about fun, and this robot is all about fun,” McManus said.
She was constructed in six weeks. The short timeline makes San Antonio the second airport in the country to have this type of interactive robot.
Airport executive Rich Stinson said she will make the Alamo City’s airport one of the best in the country.
“This is going to take our customer experience here and just raise the bar for customers who come through,” said Stinson. “It creates distance between us and all other airports.”
The timing couldn’t be better. Erin was given special features for NCAA Final Four weekend.
“Different passengers can vote for who’s going to win the Final Four,” explained McManus. “It’ll keep a running tally and get a buzz of who everyone votes for.”
The response from travelers has been positive. Within five minutes of Erin’s deployment in Terminal A, she was surrounded by a small crowd.

source : https://tinyurl.com/y72weyml

 

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