Greater Toronto Airports Authority Keeping traveller’s safety and comfort at forefront

Heightened security, rising customer demands, comfort and safety of travellers are critical concerns for GTAA. Making sure public safety services like CCTV, Pass Control are always on. If lightening warning system doesn’t work, the flight can’t even land. If baggage service fails, the customer experience is impacted. Downtime of digital kiosk impacts revenue stream of airport authority. Watch the video to know how Symphony Summit helped GTAA to drive digital transformation through consumerized IT and user experience.

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