05 May 2020, 02:00pm (BST)
In conversation with SITA CEO Barbara Dalibard.
COVID-19 has had a dramatic impact on the air transport industry, requiring a new approach to how the industry operates as it emerges from this crisis. This will establish a new normal where operational cost efficiencies, health as a key element of a safe and secure journey and ensuring long-term sustainability will be fundamental to the industry’s recovery and resurgence.
To support this recovery requires the right mix of technology, trust and collaboration between industry players and rethinking the processes that underpin travel.