Miami : The airport’s new mobile app, designed for passengers and all airport users, gives travelers personalized updates, directions and tips based on their location and needs – all through a highly intuitive interface.
Traditional airport apps don’t know when you’re flying or where you are, how you’re getting to the airport, or what you want to do once you arrive … they’re passive.
SITA’s Day of Travel Airport App is the smarter airport app, helping Miami International Airport (MIA) to become the first in the US to use latest technologies in a mobile app – including Bluetooth beacons – to get the right information to the right people, when and where they need it.
The airport’s new mobile app, designed for passengers and all airport users, gives travelers personalized updates, directions and tips based on their location and needs – all through a highly intuitive interface.
Your personal travel assistant
Described by the airport as ‘Your Personal Travel Assistant’, the MIA Airport Official app can be used on iOS and Android devices from anywhere in the world, and is available now in the Apple App Store and in Google Play.
Once opened, it offers options based on location, so a user in Miami will get a different experience than someone opening it in London, Bogotá or New York.
As travelers make their way through the airport, the app provides information and support relevant to their individual journey. It includes updates on gate, flight times and baggage collection, as well as nearby food and retail outlets, prioritizing suggestions based on current location.
“We expect that version 2 of our mobile app, integrated with our 500-plus beacons, will dramatically enhance the passenger experience at MIA with its turn-by-turn directions, estimated walk times and location-aware technology. “says Maurice Jenkins, Director, Information Systems & Telecommunications, MIA. “It will become a personal travel assistant for our passengers.”
read more : http://www.sita.aero/air-transport-it-review/articles/miamis-smartest-app-in-airport?CatId=10865