Skip to content
Airport Benchmarking
  • Home
  • About us
    • Mentions légales Airport Benchmarking
    • Consent Management
    • Privacy Policy
  • Contact us
  • Airport
  • Architecture
  • Artificial Inteligence
  • Beacon
  • Big Data
  • Biometrics
  • Blockchain
  • Chatbot
  • Check in
  • Covid 19
  • Drones
  • Environment
  • Facial recognition
  • Indoor positioning
  • Information
  • Lidar
  • Luggage
  • Parking
  • Passenger flow
  • Passenger services
  • Runways
  • Ramp
  • Robot
  • Security
  • Social Médias

passenger services

KLM launches Messenger customer chat on KLM.com

12 November 2017 Karima Kouidri

As of today, KLM Royal Dutch Airlines will offer Facebook Messenger users in Japan, South Korea and South Africa the option of asking questions to service agents via Messenger customer […]

 Passenger services  chat, KLLM, passenger services  Leave a comment

Intelligent Transport Conference 2017

11 November 201722 July 2022 Karima Kouidri

Intelligent Transport Conference 2017: top five lessons for urban transport. With the Intelligent Transport Conference finished for another year, we take a look at the top five lessons to be […]

 Passenger services  Airport, new technologies, passenger services  Leave a comment

Roaming Robot Kiosks | Business Traveller

2 November 2017 Karima Kouidri

Check out how Geneva are using robots to ease airport congestion for passengers. Watch more videos from our new Business Traveller TV show

 Robot  Airport, passenger services, robot  Leave a comment

Sophia robot

29 October 2017 Karima Kouidri

Robot Sophia speaks at Saudi Arabia’s Future Investment Initiative.    

 Robot  Airport, passenger services, robot  Leave a comment

Mobile Aadhaar can now be used to enter airports

28 October 201722 July 2022 Karima Kouidri

The Hindu Passengers entering airport premises need to produce any one of the ten identity proofs listed by the Bureau of Civil Aviation Security (BCAS). File Photo New Delhi, Oct […]

 Passenger services  Airports, passenger services, security  Leave a comment

5 key findings from the 2017 Global Passenger survey

26 October 2017 Karima Kouidri

 Find out what passengers want most for the future of air travel!   Go to IATA for more info: http://www.iata.org/publications/stor… Thanks for watching!

 Passenger services  Airport, new technologies, passenger services  Leave a comment

Customer-focused strategy

25 October 201722 July 2022 Karima Kouidri

Finnair reaping the rewards of its Asia-centric, customer-focused strategy. Thanks to the advantage provided by the geographic location of its Helsinki hub, which provides the shortest flight times between Europe […]

 Passenger services  Airports, new technologies, passenger services  Leave a comment

Fly By Digital offers Middle East travel players roadmap to become digital retailers

24 October 20178 February 2021 Karima Kouidri

Fly By Digital offers Middle East travel players roadmap…. We’ve achieved a lot during our 30 year journey. Now, we are looking towards the future to identify upcoming trends. In […]

 Airport  Airport, map, passenger services  Leave a comment

KLM Airport Experience

21 October 2017 Karima Kouidri

To make everyone’s journey go as smoothly as possible we launched six initiatives that improve ease of travel through the airport and create a memorable experience. A handcrafted installation, visualizing […]

 Passenger services  Airport, KLM, passenger services  Leave a comment

The Design Solution: Lighting up the travel retail experience

2 October 201723 April 2023 Karima Kouidri

Mary Rushton-Beales, founder of Lighting Design House, is one of the industry’s leading specialists in the specialist art of designing lighting for airports. Anticipation, anticipation, anticipation – whether a visit […]

 Passenger services  Airport, passenger services  Leave a comment

Posts navigation

← Older posts
Newer posts →

Last posts

  • Sustainability in 2026: building airports for the future
  • Inside Brisbane Airport Corporation’s AI-powered technology overhaul
  • Changi Airport deploys autonomous tractors in major step towards airside automation
  • UK airports like Heathrow, Gatwick using AI to cut delays
  • Top airport technology

Last comments

  • blog3002 on Amsterdam Schiphol becomes WeChat Pay’s first ‘Flagship Smart Airport’ in Europe
  • Gurmukh Singh on The Cyber Security for Airports Summit 2017
  • Ahmed Nacer on Heathrow gets go-ahead to become world’s biggest airport
  • Karima Kouidri on The top 10 ways the Internet of Things will shape the way we travel
  • Abelia Herry on The top 10 ways the Internet of Things will shape the way we travel

Search

Archives

  • February 2026
  • January 2026
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • January 2023
  • November 2022
  • October 2022
  • August 2022
  • July 2022
  • February 2022
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • February 2016

Catégories

Tags

Airline Airlines Airport Airports amadeus app architecture aviation Big Data Changi customer experience customer services Digital drone drones Dubai future IATA Incheon Indoor navigation Indoor positioning Innovation IT Luggage mobile app new technologies new technology Paris Parking passeneger services passenger Passenger Experience passenger new services passengers passenger services paxex robot robots safety security services Sita technologies Technology Travel
Proudly powered by WordPress | Theme: Moesia by aThemes