Emirates has launched a new initiative, which brings together all of the airline’s key partners, including Dubai Customs, Dubai General Directorate of Residency and Foreigners Affairs (GDRFA), Dubai Police, and Dubai […]
A definitive guide to what will change in aviation over the next 20 years | (11-15) What will define the next 20 years in aviation? Which technologies, challenges, regions and […]
Ensuring quality screening and passenger experience alongside astronomical growth. We asked leading screening experts Smiths Detection for an insight into challenges and innovations in screening and a look at the […]
This app purpose is to enhance Passenger Experience. Airports need passengers’ opinions and feedback. This app will allow all passengers at any airport to grade services. From the car park […]
Passenger Experience In-Depth Focus 2017 Today’s ‘connected’ passenger expects to be able to glide seamlessly through the airport without their safety becoming compromised. As such, the passenger experience is becoming […]
Airport Advisor : the new Passenger Experience mobile app. Name Founder: Karima KOUIDRI Name Company: KOUIK Agency Website: www.airport-advisor.fr and www.airportbenchmarking.com Name App: Airports Advisor Category App: Travels Is the […]
Biometrics at the airport and travel in Trump’s America All eyes are on America these days as newly inaugurated President Donald Trump tries to flex his political muscle, segregating the […]
Image: Marcelo Cáceres APEX Insight: APEX today announced it will enter a closely aligned relationship with the International Flight Service Association (IFSA). Both organizations will maintain their existing autonomy, identity and structure, […]
Image: Lim Kok Wee / Low Kian Tiong APEX Insight: In the passenger experience industry, artificial intelligence (AI) exists in the form of customer service chatbots and other concierge-like services. But […]
How can airports today enhance their Passenger Experience ? In order to answer this question, KOUIK Agency is working on a mobile app that will give a new turn to […]