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Passenger services

Mobile technology: the answer to better baggage handling

2 April 20192 April 2019 Karima Kouidri

Mobile technology will bring far better baggage handling. This is a crucial focus for the air transport industry as passenger numbers grow, says the SITA 2019 Passenger IT Insights report. […]

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How technology is simplifying, personalizing travel

1 April 201922 July 2022 Karima Kouidri

(Unsplash) Technology for travelers is shaping expectations and changing the way people travel. Mobile apps like AtYourGate and App in the Air are coming on the market in response to […]

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Future Travel Experience EMEA 2019

27 March 201911 July 2021 Karima Kouidri

To commemorate the landmark opening of the new Istanbul Airport mega-hub, which opened on 29 October 2018, Future Travel Experience is taking its Europe and Ancillary shows to Istanbul, rebranding […]

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AIRPORT ADVISOR

26 March 201923 April 2023 Karima Kouidri

The mobile app that offer airports owners a feedback about their services.. Try it This app is collecting passenger experience at airports Airports have to become member of the programm […]

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Manchester Airports Group turns to SITA to deliver a faster, smoother passenger journey across its airports

26 March 20192 January 2022 Karima Kouidri

Location: Manchester 26 March 2019 SITA’s self-service and baggage technology will provide a boost to airports’ capacity. As part of its focus on delivering a faster, more satisfying customer experience, […]

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Measuring customer experience, expectations and loyalty

25 March 201925 March 2019 Karima Kouidri

Measuring customer experience, expectations and loyalty: What questions should you ask If you ask the wrong questions, you won’t get the information you require to make the right decisions and […]

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Innovation: The Driving Force of Food Retail in India

24 March 201922 October 2022 Karima Kouidri

Here’s how food retail has reached a definition beyond just the service and the food Gaurav Dewan Contributor COO and Business Head, Travel Food Services The word innovation, by definition, […]

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APS Premium Duty Free Trolley with USB Charger

23 March 201923 March 2019 Karima Kouidri
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Bots, A.I, wearables and VR to create billion-dollar savings in the tourism industry

20 March 201922 October 2022 Karima Kouidri

The impact of disruptive technologies on the tourism industry is set to create multi-billion dollar savings through the use of IoT, robotics, artificial intelligence (A.I), Virtual Reality (VR) and wearable […]

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The digital traveler has arrived

20 March 20192 January 2022 Karima Kouidri

Published on 14 March by Matthys Serfontein , President, Air Travel Solutions, SITA Technology is central to the future of the air transport industry. So it’s very encouraging to see that […]

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