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Month: August 2019

CUSTOMER EXPERIENCE WORLD

7 August 201919 October 2020 Karima Kouidri

Customer success means business success CEW Europe 2019, the premier customer success conference series comes to Birmingham on 12th Nov and we are pleased to announce CEW 2019 B2B will […]

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Copenhagen Airport Food & Beverage Offer of the Year

6 August 20196 August 2019 Karima Kouidri

The Moodie Davitt Report is published by London-based independent company Moodie International Ltd, one of the UK’s most successful multi-media business-to-business publishers and information providers. Providing multi-media business intelligence of […]

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Jewel Changi Airport, World’s Best Airport!

5 August 20195 August 2019 Karima Kouidri

Singapore’s Changi Airport aside from being a place of transits and stopovers, is a must-see tourist attraction in its own right. Its latest extension— Jewel Changi Airport— transforms Singapore’s world-class […]

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Airport Duty Free Set to Embrace the New “Disrupters”

4 August 201922 July 2022 Karima Kouidri

Two consumer apps for pre-ordering services at airports getting attention in the loyalty and e-commerce space Aug 02 2019 by Bill Becken Perhaps it’s inevitable. As the airport passenger experience […]

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An AI deception detector at airports may confuse your confusion with suspicion

4 August 201911 July 2021 Karima Kouidri

The US Transportation Security Administration has funded research into whether micro-expressions are useful indicators of deception 04 August 2019 – 07:36 Camilla Hodgson PLEASE LINK TO LEONID BERSHIDKSY PIECE ON […]

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Airlines and airports turn to new technologies to help improve accessibility

3 August 201922 July 2022 Karima Kouidri

Wayfinding & Passenger Services // Jul 2019 Technological advancements are helping to bring about a much-needed change in the way airlines and airports assist travellers with additional needs. Airports can […]

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Operational resilience in airports

3 August 20193 August 2019 Karima Kouidri

The airports of the future are more likely to be robust if they are designed with resilience in mind, as well as service and capacity, writes Richard Hartshorn, aviation technical […]

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3 German airports make it into top 10 quickest worldwide

2 August 20192 August 2019 Karima Kouidri

02 August 2019 , by Abi Carter We’ve all been there. Your plane touches down right on time, and so you fire off a text: “Just landed, see you soon!” […]

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AI lie detector developed for airport security

2 August 20192 August 2019 Karima Kouidri

Virtual border guard that asks travellers questions and assesses their answers trialled in airports Jay Nunamaker, director of the University of Arizona’s Center for the Management of Information, who led […]

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