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passenger services

The secrets behind Terminal 4’s quirky chairs

6 June 2018 Karima Kouidri

When you think about the offerings of an airport, its chairs may not be something that instinctively comes to mind. However, if you’ve visited Terminal 4 (T4), Changi Airport’s newest […]

 Airport  Airport, passenger services  Leave a comment

Digital Transformation Of Airports

6 June 201817 January 2020 Karima Kouidri

Digital Transformation Of Airports Could Cost Up To $4.6 Billion Photo By: ShutterStock Digital transformation is increasingly becoming relevant for businesses, with national infrastructures too investing in evolving digitally. Airports […]

 Airport  Airport, new technologies, passenger services  Leave a comment

GVApp, welcome aboard the airport!

3 June 2018 Karima Kouidri

Fly away and take Genève Aéroport in your pocket or on your wrist without fearing an excess baggage. Follow your flight, parking, find your way, coming and leaving from the […]

 Airport  Airport, mobile app, passenger services  Leave a comment

Where can technology make air travel more bearable?

3 June 201822 July 2022 Karima Kouidri

Rajendra Pawar and Sudhir Singh of NIIT Technologies point the way for a better airport experience for travellers. Rajendra Pawar and Sudhir Singh of NIIT Technologies point the way for […]

 Airport  Airports, new technology, passenger services  Leave a comment

PASSME App Demonstration | Schiphol Airport

2 June 20188 February 2021 Karima Kouidri

The PASSME App is a combination of personalised device and application, designed to allow passengers to relax and make the best use of their available time at the airport. Using […]

 Indoor positioning  Airport, Indoor positioning, passenger services  Leave a comment

Dubai Airports rolls out new high-tech info displays

31 May 201822 July 2022 Karima Kouidri

Cloud-based flight information solution goes live with 2,700 displays at Dubai’s two airports.   Dubai Airports, in partnership with Samsung Electronics and AirportLabs, has achieved another first in the region […]

 Passenger services  Airport, new technologies, passenger services  Leave a comment

Artificial intelligence can recognize you by the way you walk

30 May 2018 Karima Kouidri

Airport lines are the worst, no matter how early you arrive. You’ve got to check your bags, then go through the necessary security and ID checks, and you’re usually waiting […]

 Artificial Inteligence  Airports, artificial intelligence, passenger services  Leave a comment

United is offering high-paying customers their own airport terminal

29 May 201813 February 2022 Karima Kouidri

How badly does United Airlines want high-paying travelers? It’s offering them access to a private terminal. Business-class travelers will have access to the Private Suite, a new private terminal in […]

 Passenger services  Airlines, Airports, passenger services  Leave a comment

Rockwell Collins Feature Self BagDrop at the Dubai Airport Show

29 May 20187 August 2020 Karima Kouidri

This week saw an impressive turnout at the Dubai Airport Show as airports representatives and operators attended to address some of the pressures they are facing to adopt new airport […]

 Luggage  Airports, Luggage, passenger services  Leave a comment

Vistara introduces Rada, first Robot to assist customers at airports

29 May 2018 Karima Kouidri

A robot named ‘Rada’ to attend customers at airports. Tata Sons-Singapore Airlines JV airline Vistara will station a robot named ‘Rada’ to attend customers at airports. Claimed to be the […]

 Robot  Airport, new technologies, passenger services, robot  Leave a comment

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