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	<title>passengers new services &#8211; Airport Benchmarking</title>
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	<description>Which new technologies will your airport choose?</description>
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	<title>passengers new services &#8211; Airport Benchmarking</title>
	<link>https://www.airportbenchmarking.com</link>
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		<title>Huge new video wall unveiled at Frankfurt Airport</title>
		<link>https://www.airportbenchmarking.com/huge-new-video-wall-unveiled-at-frankfurt-airport/</link>
					<comments>https://www.airportbenchmarking.com/huge-new-video-wall-unveiled-at-frankfurt-airport/#respond</comments>
		
		<dc:creator><![CDATA[Karima Kouidri]]></dc:creator>
		<pubDate>Fri, 28 Apr 2017 12:17:00 +0000</pubDate>
				<category><![CDATA[Passenger services]]></category>
		<category><![CDATA[Airport]]></category>
		<category><![CDATA[passengers new services]]></category>
		<guid isPermaLink="false">https://www.airportbenchmarking.com/?p=2269</guid>

					<description><![CDATA[Frankfurt Airport has unveiled a giant 180° LED Video Wall called the &#8216;Entertainment Gate&#8217;, which it hopes will wow passengers waiting for their flights. The eye-catching attraction between Gates B44 and [&#8230;]]]></description>
										<content:encoded><![CDATA[<h1>Frankfurt Airport has unveiled a giant 180° LED Video Wall</h1>
<p>called the &#8216;Entertainment Gate&#8217;, which it hopes will wow passengers waiting for their flights.</p>
<div class="itemFullText">
<p>The eye-catching attraction between Gates B44 and B48 in Terminal 1 is an impressive 21 metres long and 1.6 metres wide and is said to be a global first in terms of its technical sophistication.</p>
<p>According to airport operator, Fraport, the installation provides viewers with &#8220;fascinating glimpses&#8221; of behind the scenes activity at the gateway.</p>
<p>One film, for example, shows the journey of a suitcase from the check-in counter through the maze of underground tunnels and baggage conveyors to the airport apron and from there into a plane’s belly hold.</p>
<p>The other visual highlights include vivid larger-than-life sequences that bring alive the bustle of vibrant megacities like New York and Tokyo across the entire screen.</p>
<p>“The video wall innovatively enriches our broad entertainment and information offering for passengers,” says Thomas Kirner, who heads Fraport AG’s Service Quality department.</p>
<p>“The spectacular intallation creates a genuine ‘wow effect’ and turns the time that travelers spend waiting in the gate area into an experience to write home about.”</p>
<p>Fraport points out that its motto &#8216;Gute Reise! We make it happen&#8217;, expresses its strong commitment to serving passengers and meeting their individual wishes and needs.</p>
<p>As part of this philosophy the airport operator therefore regularly adds new services and facilities while improving existing ones to enhance the customer experience.</p>
<p>source : https://tinyurl.com/m69xv6l</p>
<p>&nbsp;</p>
</div>
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		<item>
		<title>Tests of passenger services using the “EMIEW3”</title>
		<link>https://www.airportbenchmarking.com/tests-of-passenger-services-using-the-emiew3/</link>
					<comments>https://www.airportbenchmarking.com/tests-of-passenger-services-using-the-emiew3/#respond</comments>
		
		<dc:creator><![CDATA[Karima Kouidri]]></dc:creator>
		<pubDate>Sat, 01 Oct 2016 12:11:09 +0000</pubDate>
				<category><![CDATA[Passenger services]]></category>
		<category><![CDATA[Robot]]></category>
		<category><![CDATA[Airport]]></category>
		<category><![CDATA[passengers new services]]></category>
		<category><![CDATA[robot]]></category>
		<guid isPermaLink="false">https://www.airportbenchmarking.com/?p=1349</guid>

					<description><![CDATA[Mixing robot experience and digital map This video depicts the press conference held in September 2016 for the Proof of Concept tests of passenger services using the “EMIEW3” humanoid robot, [&#8230;]]]></description>
										<content:encoded><![CDATA[<h1>Mixing robot experience and digital map</h1>
<p>This video depicts the press conference held in September 2016 for the Proof of Concept tests of passenger services using the “EMIEW3” humanoid robot, which was developed by Hitachi. This demonstration envisions a situation in which guidance is given to Japanese travelers.</p>
<p><iframe src="https://www.youtube.com/embed/80huftzz3Gc" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p><iframe src="https://www.youtube.com/embed/7qame16ag0c" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p>&nbsp;</p>
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		<item>
		<title>Philippine Airlines has launched a new online retail store.</title>
		<link>https://www.airportbenchmarking.com/philippine-airlines-has-launched-a-new-online-retail-store/</link>
					<comments>https://www.airportbenchmarking.com/philippine-airlines-has-launched-a-new-online-retail-store/#respond</comments>
		
		<dc:creator><![CDATA[Karima Kouidri]]></dc:creator>
		<pubDate>Tue, 23 Aug 2016 17:57:23 +0000</pubDate>
				<category><![CDATA[Passenger services]]></category>
		<category><![CDATA[Airline]]></category>
		<category><![CDATA[passengers new services]]></category>
		<category><![CDATA[Philippine]]></category>
		<guid isPermaLink="false">https://www.airportbenchmarking.com/?p=1105</guid>

					<description><![CDATA[The PAL Boutique Philippine Airlines has launched a new online retail store. Located at https://boutique.philippineairlines.com, the new PAL Online Boutique sells a range of items including clothing, electronics, travel supplies, [&#8230;]]]></description>
										<content:encoded><![CDATA[<figure id="attachment_240213" class="wp-caption alignright"><figcaption class="wp-caption-text bgAsia">The PAL Boutique</figcaption></figure>
<h1><strong>Philippine Airlines has launched a new online retail store.</strong></h1>
<p>Located at https://boutique.philippineairlines.com, the new PAL Online Boutique sells a range of items including clothing, electronics, travel supplies, beauty products and food. There are also a selection of</p>
<p>PAL-branded merchandise, including model aircraft, teddy bears and books about the airline, and travellers can also use the online store to purchase ‘myPALRoam’, the airline’s new global Wi-Fi hotspot.</p>
<p>“The PAL Online Boutique is a service innovation which allows our customers to acquire PAL novelty items in a most convenient way. With just one click, a shopper can choose from premiere exclusive and co-branded products,” Kevin Hartigan-Go, vice president of PAL’s ancillary business unit.</p>
<p>Purchases can be paid for by Visa or MasterCard, and members of PAL’s Mabuhay Miles frequent flyer programme will be awarded points on each purchase.</p>
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