Intelligence – Airport Benchmarking https://www.airportbenchmarking.com Which new technologies will your airport choose? Sat, 22 Oct 2022 13:14:18 +0000 en-US hourly 1 https://www.airportbenchmarking.com/wp-content/uploads/2016/06/logo-ab-clair-150x150.png Intelligence – Airport Benchmarking https://www.airportbenchmarking.com 32 32 Using Artificial Intelligence in Airports to improve passenger experience https://www.airportbenchmarking.com/using-artificial-intelligence-in-airports-to-improve-passenger-experience/ https://www.airportbenchmarking.com/using-artificial-intelligence-in-airports-to-improve-passenger-experience/#respond Thu, 15 Dec 2016 13:26:18 +0000 https://www.airportbenchmarking.com/?p=1623 IATA award winning software, BizTweet, uses Chatbot technology with Artificial Intelligence

to increase an Airport’s ability to communicate automatically with their customers, substantially reducing the manpower required, and freeing up staff to concentrate on providing a more individual experience for the customer.

Biztweet on Twitter and Facebook Messenger

The creators behind BizTweet, TIC, have produced a whitepaper showcasing the findings from a recent study on how airports globally are using social media to interact with their customers. Interested to learn more?

source: http://tinyurl.com/zcrprl5

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