Delat – Airport Benchmarking https://www.airportbenchmarking.com Which new technologies will your airport choose? Wed, 26 Oct 2016 16:44:09 +0000 en-US hourly 1 https://www.airportbenchmarking.com/wp-content/uploads/2016/06/logo-ab-clair-150x150.png Delat – Airport Benchmarking https://www.airportbenchmarking.com 32 32 Delta’s new app lets you track your bag from airplane to airport https://www.airportbenchmarking.com/deltas-new-app-lets-you-track-your-bag-from-airplane-to-airport/ https://www.airportbenchmarking.com/deltas-new-app-lets-you-track-your-bag-from-airplane-to-airport/#respond Wed, 26 Oct 2016 16:44:09 +0000 https://www.airportbenchmarking.com/?p=1408 Earlier this year, Delta introduced new RFID luggages tags to let airports and passengers more accurately track and identify bags.

Now, the airline has updated its app to take this feature one step further — letting users track their bags on their mobiles. “From the moment our customers drop off their bag, we want them to know we’re looking out for it every step of the way and working to take the stress out of flying,” said Delta’s SVP of airline operations Bill Lentsch in a press statement. More importantly, the company thinks RFID tags will lead to a 10 percent decrease in misplaced baggage.

A screenshot of the bag-tracking feature in action. (Image credit: Delta)
The tracking isn’t as accurate as the GPS on your phone, and only updates your bag’s location when its RFID tag is scanned — say, when it comes off the plane or reaches a claim area. These locations appear as suitcase pins in the Delta app’s maps, and can be tapped on for more information. It’s not a perfect system, but it certainly offers more peace of mind than not knowing anything at all about your bag’s location. Delta says the RFID tracking is available in 84 airports in the US.

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