check-in – Airport Benchmarking

Sinocloud Wisdom unveils new AI check-in robot

Karima Kouidri — Tue, 08 May 2018 10:25:24 +0000

At the 18th Dubai Airport Show, Sinocloud Wisdom (Beijing) Technology has unveiled its market-ready product, a brand new check-in and baggage drop-off robot featuring artificial intelligence technology.

The robot supports fully automated check-in and baggage drop-off. Using AGV technology, the robot will avoid obstacles and transport the bags to the baggage handling area. All the passengers need to do is to scan the passport, put their bags in the robot, and go straight to the passenger security checkpoint. If any bag is spotted suspicious, the security inspection staff will be automatically alarmed and informed of the owner’s information which is collected when the passport is scanned.

Instead of looking for the check-in desk, passengers can check in and drop their bags off from anywhere in the airport with the robot. It will speed up the check-in process and reduce workload of the check-in staff at airports.

The company is also presenting an Intelligent Check-in Counter at the Dubai Airport Show. Compared with traditional check-in counters, the innovative counter integrates many practical functions including facial recognition, automatic acquisition of baggage weighing information, height-adjustable desk, advertisement display and intelligent notification. The counter is designed for the purpose of reducing workload as well as improving efficiency, service and security level of the airport.

Li Xin, CEO of Sinocloud Wisdom, said: “Using AI technology, we present our Smart Airport Solution to improve the service of the airport. We keep focusing on optimising customer experience by creating a convenient, non-interference check-in environment. Our smart airport equipments help the airport to adapt to a growing number of passengers as well as to upgrade their performance.”

TradeArabia News Service

source AI check in robot–

Portable check-in devices to reduce long queues at IGI airport

Karima Kouidri — Sun, 17 Jul 2016 16:48:40 +0000

Checking in at Delhi’s Indira Gandhi International Airport will get less cumbersome. After months of trial run, the Delhi airport operator has introduced a portable check-in system for use by passengers.

The hand-held gadgets will act as portable check-in counters, which will save passengers the trouble of standing in queues to get to traditional counters. This facility is expected to reduce congestion and queues.

The devices will be handed over to the airline staff who will roam around and ask passengers for check in. The traditional check in counters will continue to function as earlier.

Passengers carrying hand baggage can directly make their way for security check. Those carrying registered baggage will have to go to the traditional counters to drop their bags.

The mobile gadget is based on the ARINC v MUSE platform and can be used for both domestic and international check ins at the airport.

The gadget can be moved to any location within the terminal, wherever an increased number of passengers need to be checked in.

“This would make passenger check-in a very smooth affair at the country’s busiest airport. This digital initiative would ensure better queue management at the airport, especially during peak hours, winters and monsoon, when weather causes irregular operations due to flight delays and disruptions,” said I Prabhakara Rao, CEO, DIAL.

DIAL has successfully conducted extended trial of this value added service over the last few months at Terminal 3 of IGI Airport. During the trial period, an average of 8% to 10% of commuters experienced smooth check in through the wi-fi-enabled check in gadget, which has a Bluetooth-based printer attached to it to print the boarding pass.

Jet Airways and Vistara airlines have been using the portable device since the beginning of the trial period. The software-based mobile gadget enables all airlines operating from both the terminals of Delhi airport to check in their respective passengers away from the traditional kiosks.

“DIAL has been actively promoting various self-service digital initiatives at IGI airport with an intention to leverage technology for passenger experience and operational efficiency. These include self check in kiosks at the airport, mobile app-flyDEL and flap gates, among several others,” said a DIAlL spokesperson.

From : hindustantimes.com

Une révolution dans le check in des passagers

Karima Kouidri — Tue, 14 Jun 2016 18:16:55 +0000

Check in passengers

Une révolution dans le check in des passagers

Technology Will Speed You Through the Airport of the Future

Karima Kouidri — Wed, 17 Feb 2016 16:12:38 +0000

The airport “becomes fun again,’’ says Terry Hartmann, vice president of transportation and industry applications for Unisys Corp. UIS 3.40 % , which makes the technology for some of the new airport features. “You feel you know what’s going on, you interact with the environment and travel is an enjoyable experience.”