How badly does United Airlines want high-paying travelers?

United is offering high-paying customers their own airport terminal from CNBC.

The Private Suite includes dedicated security and customs screening away from the hoards in the main terminals, as well as individual suites.

Access to the Private Suite will be included in some business-class fares, United said, and on routes to or from LAX, to Newark, Aspen, Hawaii, London’s Heathrow, Singapore, Tokyo Narita and Sydney, among other destinations.

An annual membership at the Private Terminal normally goes for $4,500, but access will be included in some tickets, United said.

WATCH: Why United is in pet transporting business

Why United Airlines is in the pet transporting business from CNBC.

source : CNBC

The International Air Transport Association (IATA) backs efforts by the United Nations’ aviation agency to develop such a register.

The efforts could also help track the incidents involving drones and jets, said Rob Eagles, IATA’s director of air traffic management infrastructure.

IATA would consider collaborating with the International Civil Aviation Organization (ICAO), using the registry for data analysis to improve safety.

ICAO is developing the registry as part of broader efforts to come up with common rules for flying and tracking unmanned aircraft.

“We will like to see one of the important things on a registry and the compilation of data.

“Such compilation will include incident and accident reporting,’’ Eagles said in an interview on the side-line of IATA’s Safety and Flight Ops Conference in Montreal.

Airlines and airport operators are looking to drone registries, geo-fencing technology and stiffer penalties for operating drones near airports.

They hope these steps will ensure flying remains safe as hobbyists and companies like Amazon.com Inc. use more drones.

In Britain, the number of near misses between drones and aircraft more than tripled between 2015 and 2017, with 92 incidents recorded last year, according to the U.K. Airprox Board.

Air New Zealand Ltd said last month a flight from Tokyo with 278 passengers and crew on board encountered a drone estimated to be just five meters away from the Boeing 777-200 jet during its descent into Auckland.

A single registry would create a one-stop-shop that would allow law enforcement to remotely identify and track unmanned aircraft along with their operator and owner.

It’s not yet clear what kind of drones would be listed in the registry.

However, IATA would support the inclusion of most drones, including large unmanned aircraft and smaller ones used for commercial and industrial purposes, Eagles said.

source : https://tinyurl.com/y95w9j8h

Smart Airport Market By Technology ( Security systems, Communication systems, Passenger, cargo & baggage ground handling control, Air/Ground traffic control ), By Location ( Terminal side, Land side, Airside ), By Application ( Aeronautics, Non-aeronautics ), By Service Type ( Smart Airport Processes, Smart Transport and Parking Services, Smart Retail, Hospitality and Entertainment Services, Smart Workplace Services ), Industry Trends, Estimation & Forecast, 2017-2025. In 2017, the Passenger, cargo & baggage ground handling control segment generated the highest revenue share in the global smart airport market. Among major regions, North America was the highest revenue generating market, holding nearly 35% of the market share, in 2017.

“Smart airports are not just intelligent infrastructures, rather they are the amalgamation of airport operators, airlines, ground handlers, passengers, authorities and regulators, who can connect and collaborate by removing the barriers to information flow. However, the real challenge that arises during the implementation of smart airport concept is to provide a hassle free seamless experience while shifting from one channel to another, rather than just providing multiple channels.”

Request sample copy of the report@ https://www.esticastresearch.com/market-reports/smart-airports-market/request-sample

Evolution of airports is revolutionizing the aviation industry by enhancing operations, value and experience

The surging growth of the aviation industry has dramatically evolved the business models and operations carried out at the airports. Airports are no longer just a venue of waiting and passing through to board the flights. They provide passengers the feel of being in the city with areas reserved for entertainment, gathering, and information portals. The evolving family of airports is witnessing a business drift from B2B to B2C, by exploiting the power of emerging and maturing technologies at its full extent.

Smart airports are creating new revenue streams by transforming their business models

The declining airline economics has propelled airport authorities to divert their focus from aeronautical operations to non-aeronautical operations. The income generated from the non-aeronautical operations such as advertising, Wi-Fi, real estate, lounges, duty-free shops, food & beverage providers, and retail shops among few others is high as compared to the income generated by the aeronautical operations. The airport authorities are fusing creativity and digital technology with their business sense, in order to create huge revenue pockets. This is propelling the growth of non-aeronautical application segment in the global smart airport market.

To know more about the report, visit at  https://www.esticastresearch.com/market-reports/smart-airports-market

Asia-Pacific to witness an impressive growth rate of 13.8% during the forecast period, owing to surging air passenger volume

Asia-Pacific market is expected to witness high growth rate during the upcoming years, due to the surging number of air passengers travelling to-and from the region. According to IATA, Asia-Pacific is expected to emerge out as the biggest hub for the surging passenger growth. The region is anticipated to host more than half of the new passengers during the upcoming years. China is expected to become a leader in the global aviation market, by displacing U.S., whereas India is expected to replace UK for the third place in the aviation market. Airports in the region are expanding their size and becoming smarter, in order to cater to the growing air passenger volumes. In India, Bangalore International Airport Limited (BIAL), is ready to move forward on its way to become a smart airport.

SMART AIRPORT MARKET SHARE BY APPLICATION, 2015-2025

KEY FINDINGS OF GLOBAL SMART AIRPORT MARKET, 2015-2025

• The market would attain a size of around $25 billion by 2025.
• In 2017, North America led the global smart airport market in terms of revenue, holding nearly 35% of the total share.
• The APAC region would emerge as the largest market by the year 2023.
• The airside segment is expected to witness an impressive growth rate of 14.6% during the forecast period.

ASIA-PACIFIC SMART AIRPORT MARKET SHARE BY LOCATION, 2015-2025

Some key market players are Amadeus IT Group SA, Cisco Systems Inc., Honeywell International Inc., International Business Machines Corporation (IBM), QinetiQ Group Plc, Sabre Corporation, Siemens AG, Rockwell Collins Inc., Thales Group, T Systems International GmbH, and SITA.

Read more market reports on defense & aerospace@ https://www.esticastresearch.com/defense-and-aerospace-market-research

source : https://tinyurl.com/y9zgxolv

In his latest interview Clark told The Business Insider that there is a “storm” awaiting the industry and if airlines do not make changes to the way they deal with emerging new technologies and digital trends they “will perish”.

“It’s not a question about using advanced technology to increase the way you do your business like ancillary revenue streams because that’s a given,” Clark said. Airlines need to deconstruct their businesses internally and rebuild them on digital platforms, which means including advanced technology as a core element of the business.

Emirates is already doing that and the impact is supposed to be “revolutionary”. According to the airline’s boss, the company has put data and technology at the centre of the business. “There is no compromise on the spend on technology and digital. Data is key – if you don’t embrace data, you will perish,” Clark stated.

Vision for the future

Over the years, the Emirates boss has been outlining a visionary map of the future for airlines, stating that their thinking seems “Jurassic” and urging the airline industry to reshape the way they do things. According to him, digital disruption was “staring them in the face”, warning that airlines ignore it at their own “peril.”

Back in September 2016, at the annual Aviation Festival in London (UK), Clarke discussed how digital disruption will come along and redesign the digital platform, which will streamline what businesses do “by as much as 50 percent.” In his view, which he presented at a panel for Apex, the issue was not just about customer-facing systems, but also the back-of-house systems and the distribution systems.

At the same festival in 2017, Clark reiterated that the way airlines go about assembling the resources, and how they use their back-of-house systems, are going to be completely transformed by digital technology. He stressed that new platforms in which future processes are going to sit will be “fundamental” to the future of the industry which is why “deconstructing and reconstructing” companies in the digital environment is what everybody must do, OpenJaw Technologies reported.

Technology for profit and efficiency

In October, 2015, the Emirates Group announced it will embark on an enterprise-wide transformation strategy, with the goal to make the Emirates and dnata, the air services provider, the leading technology enabled travel experience enterprises.

The aim of the initiative was to place data at the core of the organization. In order to do that, the airline was going to examine new technologies and ideas, everything from big data and predictive analytics to artificial intelligence, machine learning, robotics, crowd sourcing and collaboration.

Clark explained to The Business Insider that technology such as artificial intelligence or robotics can be deployed to reconstruct the enormous amount of processes necessary for operations to work in a manner that would create greater levels of efficiency.

Currently, the airline industry is restricted by the constructs of the many systems in place, and so is the mindset of the workforce. Efficiency for an airline would come through the simplification of the task and the ability to handle more tasks with the same amount of effort.

And, those working in the airline business who think they would lose their jobs by being replaced by an AI or robotics, Clarke says are “wrong, wrong, wrong”. The aviation executive thinks that “As the wealth is created and the systems are improved we will be able to do so much more.”

Revolution by blockchain

Clark has made it clear in recent years that he is keen on the future of blockchain technology. Although today, it is most widely associated with transactions involving cryptocurrencies like Bitcoin, Emirates boss says that is where his airline sees most potential.

“Blockchain is a revolution within a revolution,” Clarke stated in the interview with The Business Insider. “It is going to transform everything we do and how you and I interact with each other and things around us.”

What is important is not how much money people make by mining bitcoin, but how it is constructed and the many applications it has beyond cryptocurrencies. Blockchain could soon find its way into other sectors such as law enforcement or healthcare.

Clark is most interested in how it can be adapted for use in the airline industry. One such application could be the International Air Transport Association (IATA) Clearing House (ICH) – a platform where international airlines settle up their bills using a variety of currencies.

“In the end, blockchain will drive everything we do in the next five or 10 years. Make no mistake about it,” Clark once told an Apex panel.

source : https://tinyurl.com/ycfvavmu

Route profitability will remain the key driving force. However, that is not to say that IT systems are not a contributing factor. The resilience, flexibility, and reliability of airport IT systems can be important parameters, as they can determine an airport’s ability to meet KPIs and to satisfy passenger expectations.

Using IT systems to enhance operational efficiency

Operational efficiency is an important consideration for carriers, as they look to minimize waste and costs while maximizing revenues. Better technology at the airport can reduce resource consumption, turnaround times, communication (network) and messaging costs, all of which can have a considerable impact on an airline’s bottom-line. Therefore, technology that allows airlines to reduce this impact will always be attractive as it helps them to lower expenditure.

Evidence of this is found in a recent article for tnooz.com, where Thomas Woldbye, CEO of Copenhagen Airport remarks that enhancing airport desirability by using technology to reduce costs for airlines is a priority.

Technology is essential to improving the customer experience

Passenger experience remains a high priority as airlines look to differentiate themselves and demonstrate greater value for money. Operational efficiency will also always be invariably linked to customer experience.

For example, biometric technologies, which streamline processes for greater efficiency, also make the airport experience simpler and more effortless for customers. A single biometric token can remove the need for multiple forms of documentation, allowing customers to pass through check-in/bag-drop, immigration and boarding with one token (for example their face, fingerprint or iris). Thereby, simplifying and increasing the speed of their journey.

Full Service Carriers (FSC), in particular, can use the streamlined experience to bolster their premium brands. Low Cost Carriers (LCC) can use this as a way to show customers additional value while enhancing their own operational efficiency.

In these ways and others, airlines may look to airport technology to enhance the customer experience.

Airports tapping into airlines’ digital strategies

Another way airports are meeting the changing needs of airlines is by integrating new and evolving media into their service offerings. For example social media platforms such as Facebook and Twitter.

One example of this is Sydney Airport’s introduction of a range of new innovations for airlines and passengers, including allowing passengers to get flight information from Facebook Messenger and Twitter as well as rolling out in-terminal Google Maps and the Chinese Baidu Maps.

This progress mirrors the efforts airlines have made to connect and serve their customers on social media. In future, it is not inconceivable that airlines will expect to be able leverage airport social media channels to resolve complaints and situations, before they escalate.

The conclusion is that those airports which align their digital strategy with that of airlines may get a competitive edge.

Shifting views when it comes to Airlines and Airport IT

As Airport IT providers offer more passenger processing technology and shared technology, the capacity for Airport IT to enhance operational efficiency and the customer experience will only continue to increase. And, so too will the desirability of airports which offer these technologies. In this way IT systems can play a part in enticing airlines to choose selected airports.

For more information on how airports can demonstrate value to airlines download the recent Frost and Sullivan whitepaper entitled: Strengthening the Airport Value Proposition.

source : https://tinyurl.com/y8hlqvoo

It’s a program called, “Every Flight Has a Story,” designed to help the airline better communicate with passengers about delays. Between Monday and Feb. 16, customers delayed at least an hour in Phoenix and Houston will receive unusually detailed information via text, email and the airline’s mobile app telling them why United delayed their flight, according to information shared this week with flight attendants. Flight attendants will receive the information five minutes before customers through a push notification sent to their mobile devices, ensuring customers will not know more than they do.

United is trying the approach as it tests new ways to reduce traveler anxiety and stress. Often, the airline suspects, customers get nervous because they don’t know what’s happening, and they lack control. United usually gives passengers vague reasons for why their flight is late, such as “delayed due to aircraft maintenance.”

“We have situations where our customers are super-frustrated because we can’t tell them what’s going on — a maintenance delay, weather, or rolling delays,” Scott Kirby, United’s president, told employees at a town hall meeting last year in Los Angeles. “They’re frustrated with that, or they think we’re lying to them.”

across the globe will be tasked with the challenge of identifying the new and emerging technologies that have the potential to improve the customer experience and enhance operational efficiency both on the ground and in-flight

. Here, FTE highlights the technologies and trends that we expect to play the most important role in reshaping the air transport industry in 2018. 

Biometrics

The potential of biometrics in the air transport sector has been clear for some time but now that it is gaining traction across the industry, the technology could start to have a truly transformative impact. The trend towards biometric-enabled processing can be seen around the world. In 2017, a number of US carriers – including Delta and JetBlue (as well as government agencies like the TSA and CBP) – invested in trials of fingerprint and facial recognition technology. Elsewhere, Heathrow installed 36 biometric-enabled self-service boarding gates in Terminal 5; Hamad International Airport revealed plans to implement a system in which “your face becomes your passport”; Changi Airport Group opened the new Terminal 4, which includes biometric technology at all of the key passenger touch-points; and Sydney Airport shared with FTE its plans to trial end-to-end biometric-enabled passenger processing from mid-2018. Elsewhere, biometric-based recognition has been implemented at the entrance to airline lounges, and integration of the technology into signage and flight information display systems (FIDS) has been touted as a means to serve passengers with personalised information and offers.

Biometric technology won’t just impact the travel experience on the ground, though; it could also reshape the experience at 35,000 feet. In fact, as part of their strategic partnership, Panasonic Avionics Corporation and Tascent have already hinted at using biometric technology onboard aircraft to facilitate seatback immigration and simplify in-flight payment.

The integration of biometric technology into consumer devices, such as the iPhone X, which features facial recognition technology, is helping to familiarise members of the public with the technology and this, in turn, should help to encourage people to embrace the technology when travelling. As airlines, airports and their partners continue to work towards the goal of creating a biometric-enabled single passenger token, the number of trials and implementations involving the technology will continue to rise throughout 2018.

Blockchain

Blockchain is very much a buzzword at the moment and while it is still relatively early days for the technology, many in the air transport sector see a great deal of potential. The technology is most closely associated with cryptocurrency, but blockchain is about much more than Bitcoin. As blockchain essentially provides a secure digital ledger of transactions and agreements, it holds potential in any project that involves the sharing of data.

In late-2017 a few interesting case studies came to light. Lufthansa announced a partnership to explore blockchain-based distribution; Air New Zealand revealed that it is exploring blockchain for baggage, retail, distribution and loyalty use cases; and British Airways, Heathrow Airport, Geneva Airport, Miami International Airport and SITA Lab teamed up to look into how blockchain technology can help to create a “single source of truth” for flight data.

While it is likely to be a long time before blockchain is at the heart of the air transport industry, the early excitement suggests that it certainly does have a role to play. You can expect to hear about more airlines and airports taking their first steps into the world of blockchain over the next 12 months.

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Artificial intelligence

2017 was the year that artificial intelligence (AI) really came to the fore in the air transport industry. After years of being labelled “the next big thing”, a large number of airlines rolled out AI-focused products. Chatbots that can answer the more basic questions are now becoming commonplace, with airlines ranging from Air New Zealand to Aeromexico and Icelandair to Lufthansa now offering their customers support through such a channel.

Beyond chatbots, some of the more forward-thinking airlines are already implementing AI in other areas. KLM, for example, is using the technology to complement the efforts of its social media service agents. Automated answers to straightforward questions can be provided by AI, which frees up the human agents to deal with the more complex enquiries.

AI also holds potential in a number of other areas, such as real-time predictive pricing, predictive aircraft maintenance and operational efficiency on the airfield, further highlighting its broad appeal to airlines. Airports also stand to benefit from the AI advancements, as is highlighted by the fact that Beijing Capital International Airport will soon be making use of Alibaba Group’s AI-enabled “Aviation Brain” to help ease congestion. As more carriers follow in the footsteps of the first-movers, and the use cases for AI mature, the technology will play an increasingly important role throughout 2018.

Robotics

It would be remiss to discuss artificial intelligence without considering robotics. This time last year, there was lots of talk about customer-facing robots that can provide on-the-spot assistance to passengers but it is perhaps in operational roles that robotics will have the most telling impact.

Japan Airport Terminal Co., Ltd.’s Haneda Robotics Lab has emerged as a front-runner in this space and will soon trial seven robots in a live airport environment. These robots will be able to perform a variety of tasks, ranging from transporting luggage to proactively identifying potential security risks. The ultimate goal is for a fleet of robots to be deployed at Haneda Airport before the start of the Tokyo Olympics in 2020. Elsewhere is Asia, Incheon Airport has also been exploring the latest generation of robots and recently hosted a trial of LG’s Airport Guide Robot and Airport Cleaning Robot.

During a recent interview with FTE, Dubai Airports’ EVP, Technology and Infrastructure, Michael Ibbitson, offered insight into the possible future role of robotics in the air transport industry. He explained that baggage handling could be transformed by replacing centralised conveyor and track and tray systems with a system built around individual baggage transportation robots. He said: “I think there is so much fantastic opportunity in that space right now. Every airport needs to be keeping an eye on it.”

While the passenger-facing robots often grab the headlines, it could well be the operational robotics deployments that make the biggest impression in 2018 and beyond.

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Baggage

Technological advancements are also helping to bring about a revolution in the baggage space. Self-service bag drop is now widespread but a new wave of developments is starting to entirely redefine baggage handling as we know it. Airports around the world are having to process more passengers and bags than their terminals were originally designed to handle. Referring to this capacity crunch, IATA CEO Alexandre de Juniac recently stated: “We are headed for an infrastructure crisis.” Clearly, new solutions must be developed in order to support future growth.

Some stakeholders are already taking action. Lufthansa Group, for example, has partnered with BAGTAG in a move that allows passengers flying with Lufthansa (which was also the launch customer of the RIMOWA Electronic Tag), SWISS and Austrian Airlines to purchase a re-usable, electronic bag tag, instead of having to have traditional paper bag tags attached to their suitcases every time they fly.

In late-2017, it was announced that American Airlines’ passengers flying from London Heathrow Airport can now make use of the AirPortr end-to-end baggage delivery service, which removes the need for them to transport their own luggage from the hotel to airport. British Airways also offers this service in and around London. Elsewhere, Fiji Airways has launched Resort Check-in, which allows passengers to check in their bags in the hotel lobby before they travel to the airport. As well as offering convenience to passengers, each of these services can also help to reduce check-in queues and the number of bags being brought into the airport terminal, therefore freeing up some much-needed capacity.

2018 is also a big year as IATA Resolution 753, which is all about baggage tracking, will come into effect in June, so airlines and airports must ensure they are ready to provide real-time, accurate baggage tracking throughout the process. Without doubt, 2018 will be a significant year in the baggage space.

Startups and scaleups

In recent years, there has been a shift in mindsets among airlines and airports. While they have traditionally turned to well established, decades-old suppliers for new products and services, many are now looking to the startup scene for their next wave of inspiration.

The likes of Lufthansa, San Diego International Airport, SAS, WOW air, Hartsfield-Jackson Atlanta International Airport, Emirates and Changi Airport Group all have innovation labs or programmes, each of which places a big focus on exploring possible collaborations with startups. Furthermore, the likes of IAG, Qantas and JetBlue Technology Ventures play an active role in incubating and/or accelerating startups and scaleups. The thinking is relatively straightforward: the more forward-thinking airlines and airports are keen to work with the agile, fast-moving startups that could reshape the industry in the years ahead.

In 2018, you can expect more airlines and airports to take the plunge into the startup scene as part of their efforts to improve customer experiences and enhance overall business efficiency.

To help airlines, airports and other corporate organisations identify and engage with the startups and scaleups that can help them achieve their innovation objectives, FTE has launched the FTE Startup Hub. It’s free for startups and low-cost for corporates. Visit the FTE Startup Hub website to find out more.

Translation technology

We could have squeezed this one into the “artificial intelligence” category but such is its potential, we decided it deserves a mention in its own right. The travel experience can be daunting when you’re in an unfamiliar environment and don’t speak the local language but this could be solved thanks to artificial intelligence and machine learning technology.

The Google Pixel Bud Bluetooth earphones support live translation between 40 languages and this has already caught the eye of Air New Zealand, which is trialling the technology in the airport terminal and onboard aircraft. Also, at FTE Asia EXPO 2017 last November, Airport Authority Hong Kong’s General Manager Smart Airport, Chris Au Young, outlined the merits of smartphone-based signage translation in the airport environment.

A number of the technology giants, including Microsoft and Facebook as well as Google, are investing heavily in translation technologies, and airports and aircraft could provide ideal environments for these technologies to flourish.

Augmented reality

Augmented reality (AR), virtual reality (VR) and mixed reality (MR) were all hot technologies in 2017, with use cases ranging from immersive IFE to airport wayfinding and remote airport operational control centres. While all three technologies are likely to grab headlines in 2018, augmented reality has perhaps the most immediate potential in the air transport space.

As an example, Gatwick Airport unveiled blue dot navigation and augmented reality wayfinding last year, which allows passengers to use the camera function on their device to view AR directions to wherever they need to go within the terminal. Airport Authority Hong Kong has been paying close attention to AR wayfinding too, while Copenhagen Airport was a trailblazer in this space and launched the first version of its own AR wayfinding tool a full seven years ago. The technology has advanced since then, though, and with the likes of Apple making a big play in the AR space, it is likely to gain more traction over the coming year.

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Internet of Things

A technology trends report wouldn’t be complete without a mention of the Internet of Things (IoT). In fact, IoT is what can tie together a number of the aforementioned technologies and help to create a simpler and more seamless end-to-end travel experience.

It looks more likely than ever that in the future all “things” will be connected – from airport assets to IFE systems and sensors integrated into seating – providing the industry with a constant stream of data which, if used correctly, could deliver new levels of operational efficiency and enable personalisation like never before.

Cyber security

The deployment of new and emerging technologies, and the on-going digitalisation of the air transport industry, brings with it a number challenges, and keeping systems secure is one of the biggest tasks faced by airlines and airports.

According to SITA, which is collaborating with Airbus in the fight against cyber threats, cyber security is the number one priority for airlines’ and airports’ IT spending in the three years up to 2020. In fact, 95% of airlines and 96% of airports plan to invest in major programmes or R&D on cyber security initiatives over the next three years.

While the on-going digital transformation being experienced across the industry will bring about myriad customer experience and operational benefits, cyber security will be a crucial topic as airlines, airports and their partners continue to strengthen their digital defences.

source : https://tinyurl.com/y7pwhlo9

Revenue management (RM) is the science that looks at how to maximise revenue for airlines. The traditional approach, which has prevailed since its inception 40 years ago, has been based on forecasting traffic flows (customer volumes and willingness to pay) followed by an optimisation procedure that prioritises among  customers by selecting optimal availabilities, or prices. However, RM makes many (and unrealistic) assumptions, such as monopoly or stationarity, and often disregards cross-price elasticities between products.

Reinforcement learning (RL) is an area of machine learning focused on how machines take actions in order to optimise a given reward (e.g. revenue) by interacting with its dynamic environment. One of the featured examples of applications of RL in the industry comes from driverless cars. By a learning process of action (A), state (B) and reward (C), a car can take action, either by continuing straight, turning right or left (A); measure its state by using sensors to see what elements surround it (B), and obtain a reward, which in this case is not crashing (C). Another example is computers beating humans at highly complex games, such as chess or go.

Essentially, what we showed with our work is that classical revenue management techniques are no longer sufficient. As a matter of fact, RL is an alternative that opens the door to a radical new approach based on direct price testing – that’s right, no more demand forecasting, passenger behaviour modelling or optimisation based on old-fashioned models. With RL, more information is added to the way prices are calculated, such as competitors, state of the market, etc. This only comes to show the disruptive impact that machine learning could have on many industries, especially in travel.

The fruit of our efforts has been recognised by the international community. As a matter of fact, our research paper on RL received the best innovation award at The Airline Group of the International Federation of Operational Research Societies (AGIFORS) conference 2017, one of the most prestigious professional societies dedicated to the advancement and application of operational research within the airline industry. At the event, attendees discuss the latest innovations in airline operations research and analytics.

If our findings have triggered your interest, do not hesitate to contact us. Find out more about Revenue Optimization on our website.

source : https://tinyurl.com/y8dg2xdj

Our WestJetters and special guests brought them to life, but the vision came straight from the minds of those who know Christmas magic the best – children.

Watch the the live videos at http://fly.ws/ChristmasMiracleHub