Hosted by Emirates and under its signature theme “Innovating better, together”, the World Passenger Symposium 2016 took place on 18-20 October 2016 at the JW Marriott Marquis Hotel, Dubai, UAE. WPS2016 delved into key transformational initiatives currently taking place in the areas of distribution,
order management and fulfillment, customer experience on the ground and in the air, airport operations and infrastructure, and baggage and technology.