DUBAI — Airports and airlines need to work together and exploit synergies wherever possible, according to a recent study by global management consulting firm Strategy& (formerly Booz & Company), part […]
Airlines and new technologies and Customer Experience. Highlights from the 24th edition of the Amadeus Digital conference held in beautiful Dublin.
How airlines are streamlining check-in while ensuring safety and security. It should come as no surprise that passenger safety and security are top of mind for airlines. Ensuring that passengers […]
This app purpose is to enhance Passenger Experience. Airports need passengers’ opinions and feedback. This app will allow all passengers at any airport to grade services. From the car park […]
British Airways : Virtual Dressing History and Heritage – Uniform Try-On Experience
Amadeus’ partnership with UNICEF to foster social innovation through big data.
Alaska Airlines offers free in-flight messaging via iMessage, WhatsApp and Facebook Messenger Travellers flying with Alaska Airlines can now send messages using iMessage, WhatsApp and Facebook Messenger for free on […]
Emerging technologies that can enhance business efficiency and improve customer experiences. Duringg the course of the next 12 months, airlines and airports across the world will be tasked with the […]
British Airways has launched a Facebook “BOTler”, British Airways has launched a Facebook “BOTler”, offering London-bound customers a “best of the best” guide to the capital. The Facebook […]
Clockwise from top left: easyJet’s self-service bag drop at Gatwick Airport; Lufthansa’s mobile baggage innovations; the AirPortr + Bag Check In service; the BagID permanent electronic bag tag. 2016 has […]